Talk to a real person, free: AARP Fraud Watch Helpline 877-908-3360 (weekdays). Worried about your bank account? Call the number on the back of your card.

Scam guides › Prize, lottery or sweepstakes scam

Publishers Clearing House and lottery scams: "Pay a fee to claim your prize"

Updated . By the AskBeforeYouSend editorial team (how we fact-check). Fact-checked against the official sources listed at the bottom.

Short answer: If you have to pay anything to get a prize, it's a scam. Publishers Clearing House says the real PCH will never call you or ask you to pay money to enter or claim a prize, and the FTC says real prizes are free.

What it looks like

Congratulations! You've won $2.5 million and a new car from Publishers Clearing House. To release your prize, pay the $599 processing fee with a Green Dot card.

A made-up example in the usual style.

How the scam works

  1. A call, letter, text or social media message says you won big.
  2. To collect, you must pay "taxes", "shipping" or a "processing fee" first.
  3. They keep inventing new fees until you stop paying.

Red flags

What to do now

  1. Don't pay and don't share bank details.
  2. Report fake PCH contacts at scamreport.pch.com and to the FTC.
Never send money, gift cards, crypto or verification codes because of a call, text or message. Hang up and call the real number.

Check a message like this

Report it

Questions

They say the fee is for taxes. Is that normal?

No. The FTC says requests for taxes, shipping or processing fees to collect a prize are red flags.

Sources

Example messages are made up to show the pattern unless we say otherwise. Phone numbers in examples use the fictional 555 range.

Get next week's scam before it reaches you

One short email a week: the newest scam going around, a real example, the warning signs, and exactly what to do. Free, always. Plus a free printable Scam-Proof Fridge Sheet and Family Safety Checklist.

No spam. Unsubscribe anytime. We never sell or share your email. Privacy

Related scams

Romance scamCrypto / investment scamFake check / mystery shopper scamGift card payment requestBitcoin / crypto ATM scamTask / online job scam

Latest scam alerts · All 29 scam guides